FAQ

Learn more:

Is Mesa Verde Living a nursing home or retirement home?
No. Mesa Verde Living is not a nursing home. It's an independent living community designed for independent older adults who want to maintain their independence, with access to support services and activities that promote an active and fulfilling life.

Are the residences private or shared?
Each residence is completely private and equipped to make you feel at home. There's also space for visitors.

What services are included?
All basic services are covered: water, electricity, gas, internet, general maintenance, twice-weekly cleaning, CCTV surveillance, gated parking, garbage collection, limited laundry and more.

Is medical assistance available on the premises?
No. We have basic support staff trained in first aid, but we do not provide healthcare services. Our team has protocols in place for contacting healthcare professionals if needed.

What type of medical care is offered at Mesa Verde Living?
At Mesa Verde Living, we believe that maturity is meant to be lived with freedom, companionship, and peace of mind. We are a community designed for older adults who want to maintain their independence, but with the support of a caring team, available day and night to help you with whatever you need and connect you with healthcare professionals whenever you need it. We want to be clear: we are not a nursing home or a medical center, and we do not offer specialized care for conditions like Alzheimer's or serious disabilities. Our commitment is to accompany you so that you can live with dignity, surrounded by companionship and in a space where comfort and connection are part of your daily life, far from the isolation that sometimes comes with the passage of time.

What happens if I have a medical emergency?
We are prepared to respond quickly in case of an emergency. Our staff is trained in first aid and instructed to contact medical services if necessary, or the doctor you designated upon joining Mesa Verde.

Are meals included?
No. We include coffee service every morning, and the residences have a fully equipped kitchenette. For those who don't wish to cook, we have a link to catering professionals who can provide fresh, reheatable meals twice a week, regardless of the type of menu the client desires.

Can I personalize or decorate my residence?
Yes, as long as it doesn't involve any modifications or damage to the facilities. We want you to feel comfortable, so you can personalize the space with your decor and personal belongings.

What kind of activities are offered?
We offer artistic and craft activities, outdoor walks, and other activities designed to stimulate creativity, physical health, and social interaction.

Can I receive visits from family or friends?
Of course. Your residence has space for visitors, and family or friends are always welcome. You may check our visitors policy here.

Are there common areas?
Yes. We have green spaces, meeting areas, and recreational areas where you can share with other residents if you wish.

How safe is the community?
Very secure. We have constant surveillance, security camera systems, and access control to ensure your peace of mind. Our neighborhood, Villa de los Frailes, is one of the most sought after areas in San Miguel

What is the cost of living at Mesa Verde?
Contact us to learn about available packages. Prices vary depending on the size of the residence and the additional services you choose.

Is there a minimum length of stay?
Yes, we generally work with semi-annual or annual contracts, but we have a 15-day trial period so you can see if this is the ideal place for you.

Who qualifies to live in Mesa Verde?
Any adult aged 55 to 77 who still enjoys functional independence, does not require intensive medical care, and seeks safety, comfort, and basic support in their daily lives.

Can I bring my pet?
Yes, pets up to 10 kg are allowed. See our pet regulations for more details.

Are cleaning and laundry services included?
Yes, we include cleaning services for the residences twice a week, with the option of additional services at an extra cost. You also receive washing and drying services for two 7kg loads per week.